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Human Resources Software Is Absolute Rubbish

September 21, 2018

Today LinkedIn sent me a job posting for an Editorial Copywriter at Revolve in Cerritos, California. The ad needed me to include a link to my blog, so I added it to a specially saved version of my resume. Then the next screen showed how Taleo.Com’s ludicrous software imported the information from my resume.

Look at this insane cut and paste job for yourself:

application education

So here, Taleo decided I earned a Ph.D. in 2011, something I never claimed to have on my resume.

application work 1

Here, Taleo claims that my most recent position was as a proofreader at Picture the Homeless, something that I never claimed. It lacks a start date, and a bunch of gobbeldygook was lifted from all over my resume and shoved together:

Legal New York, NY Clients included MTA New York City Transit, Summit Financial Printing 02/15 – 06- 16 Compared contact information from submission papers to computer records. Proofread legal contracts made on EDGAR relating to pharmaceutical products and real estate. Public Relations Picture the Homeless 10/13 – Met with press and represented the organization. Quoted in stories published or aired in outlets including The Riverdale Press, Democracy Now ! Jacobin, Liberation News, New Bloom Magazine Discussed urban homelessness and low-income housing at conferences hosted by Columbia University Graduate School of Architecture , Planning and Preservation, New York City- sponsored event Talking Transition, American Planning Association, New York University Law School, United Nations High School, Hunter College School of Social Work , The Bronx Museum. Represented Picture the Homeless in meetings with policymakers such as Steven Banks (New York City Human Resources Administration), Gilbert Taylor and Lorraine Stephens (New York City Department of Homeless Services ), Jumaane Williams (New York City Council Subcommittee on Housing and Buildings), Louisa Chafee (New York Governor of Health and Human Services), Elizabeth Brown and Sarah Stefanski (New York City Independent Budget: Housing, Budget, and Infrastructure), City Council Members Mark Levine and Stephen Levin. Co- developer of the board game, Trustville; co-author of the whitepaper, The Business of Homelessness, and the comic book, Fighting to Save Our Communities.

application work 2

So for my next most recent position, it claims that I was an Editor/writer from January 2003-January 2018 for an unknown company. Another word soup grabbed at random from my resume is placed in the description box:

Write about topical themes for trade publications. Themes span real estate, medical sales and technology and public health trends higher education and career development. Topics also include film scores and film. Clients have included Colorado Spaces Institute ( , ), Arachne ( , 2016), Hopes & Fears ( , 2015), DOTmed Business News ( , 2007-8), The Baum Bugle ( , 2004), Film Score Monthly ( , 1998). Generated SEO- driven content. Bolt Web Solutions ( , 2012), Best Real Estate Service ( , 2012), and Remilon / Education- Portal.com ( , 2010). Authored bibliographic citations for Medical Debt Resolution / RIP Medical Debt (The Patient, the Doctor & the Bill Collector), published , featured on Last Week Tonight with John Oliver: https: / http://www.youtube.com/watch?v=hxUAntt1z2c. Wrote on medical issues for DOTmed.com and Always Your Choice . Currently doing same for second book (2018). 69 Productions; researched film festivals online, researched doctoral dissertation for company president. Motéma Music; Researched African and Asian Studies departments at universities throughout the world for tours by Randy Weston and A Moving Sound. Wikipedia: Created and expanded numerous articles as described at https: / en. wikipedia.org / wiki / User: Scottandrewhutchins Film / Television / Video and Web Production Research, Writing, Directing, Editing, Composing, and Web Design Clients included R. L. Migdal Creative Multimedia / Bank Street Bookstore ( , NY, 2012), 69 Productions / Maruti Transit ( , 2012); Motéma Music ( , 2011), JB Productions ( 2005), WFYI- PBS (Indianapolis, IN, 2003) Produced, wrote, and edited segment for Across Indiana, WFYI’s Peabody award winning documentary series The PBS segment On the Trail of John Hunt Morgan, aired February 3, 2003: http://www.wfyi.org/acrossIndiana/segments.asp?episode=-1916013356 Edited video and audio content with Final Cut Pro and Adobe Premiere. Created websites using Unix editors, FrontPage, Dreamweaver, Photoshop, and Flash Placed advertising segments in day time television programming. Edited and revised master’s level material into doctoral dissertation. Theatre Production and Playwriting Wrote three stage plays, five screenplays, a novel, an opera, and shorter works of fiction, non- fiction, and drama. Researched and wrote on a variety of topics including film, literature, juvenile literature, music, hooliganism Directed and assistant directed stage productions.

The third position it got more or less right:

applicattion work 3

The purpose of this software seems to be to winnow the applicant field by filling the application process with unpaid busy work rather than allowing the job seeker to move on to do productive work applying to other relevant positions. It also leads me to wonder about all those jobs I apply to where there isn’t an option to edit what I’ve given them. Has my resume been similarly ripped up and patched back together with overtly false information as stitching? It would certainly explain why my response rate is below 1%.

Because of formatting issues, I haven’t updated the most recent version of my resume on WordPress to the page (tabbed above). I paste it here to show how badly misrepresentative of what I submitted Taleo made. You can argue that I could have spent the time doing the busy work Taleo wants from me, but considering how common this problem is, and how many times I have gone ahead and done the busy work, I think it’s appropriate to broadcast how dishonest the application process is. As far as I’m concerned, Taleo and companies using Applicant Racking System software are intentionally misrepresenting applicants to employers and ought to be shut down. No human being being shown what Taleo did to my resume would consider me for a job, and no human being seeing my actual resume would interpret it the way Taleo did. By becoming a middleman between applicant and employer, ATS software commits fraud, and therefore, the company responsible for that fraud needs to be shut down.

Scott Andrew Hutchins
[address redacted from blog]
scottandrewhutchins@yahoo.com
https://scottandrewhutchins.wordpress.com
SKILLS SUMMARY

Months after the publication of my article, “Cyberspace Without Living Space” in December 2015, Arachne editor Dorothy Howard wrote, “I think it’s one of the most vital articles Arachne has published.” (https://twitter.com/anacreon_club/status/853288052482912256, April 15, 2017). To supplement my income, I temped for King Teleservices as a customer service representative and did office work for MTA, including significant proofreading. I formatted the endnotes for Robert Goff and Jerry Ashton’s The Patient, The Doctor, & the Bill Collector (2016), a vital text in the health care reform movement and am doing the same for their second. I have temped as a legal proofreader for Summit Financial Printing, proofread liner notes for Motéma Music and was an adjunct professor of English for Boricua College. I have written for stage, screen, television, trade and academic journals, zines, and SEO, and have produced and edited segments for PBS and Bank Street Bookstore. I have represented Picture the Homeless before members of the city and state government as well as the press. I am Adobe Certified in three web design applications and have bachelor’s and master’s degrees.

EXPERIENCE

Editor/Writer/Researcher, 2003 – present
• Write about topical themes for trade publications. Themes span real estate, medical sales and technology and public health trends higher education and career development. Topics also include film scores and film. Clients have included Colorado Spaces Institute (Boulder, CO, 2018), Arachne (Seattle, WA, 2016), Hopes & Fears (Brooklyn, NY, 2015), DOTmed Business News (New York, NY, 2007-8), The Baum Bugle (San Francisco, CA, 2004), Film Score Monthly (Los Angeles, CA, 1998).
• Generated SEO-driven content. Bolt Web Solutions (Brooklyn, NY, 2012), Best Real Estate Service (Great Neck, NY, 2012), and Remilon/Education-Portal.com (Mountain View, CA, 2010).
• Authored bibliographic citations for Medical Debt Resolution/RIP Medical Debt (The Patient, the Doctor & the Bill Collector), published February 2016, featured on Last Week Tonight with John Oliver: https://www.youtube.com/watch?v=hxUAntt1z2c. Currently doing same for second book (2018). Wrote on medical issues for DOTmed.com and Always Your Choice (2007-2008).
• 69 Productions; researched film festivals online, researched doctoral dissertation for company president.
• Motéma Music; Researched African and Asian Studies departments at universities throughout the world for tours by Randy Weston and A Moving Sound.
• Wikipedia: Created and expanded numerous articles as described at https://en.wikipedia.org/wiki/User:Scottandrewhutchins

Film/Television/ Video and Web Production
Research, Writing, Directing, Editing, Composing, and Web Design 2003 – present
• Clients included R.L. Migdal Creative Multimedia/Bank Street Bookstore (Bronx/New York, NY, 2012), 69 Productions/Maruti Transit (Jacksonville, FL, 2012); Motéma Music (New York, NY, 2011), JB Productions (New York, NY 2005), WFYI-PBS (Indianapolis, IN, 2003)
• Produced, wrote, and edited segment for Across Indiana, WFYI’s Peabody award winning documentary series
The PBS segment “On the Trail of John Hunt Morgan,” aired February 3, 2003:
http://www.wfyi.org/acrossIndiana/segments.asp?episode=-1916013356
• Edited video and audio content with Final Cut Pro and Adobe Premiere.
• Created websites using Unix editors, FrontPage, Dreamweaver, Photoshop, and Flash
• Placed advertising segments in day time television programming.
• Edited and revised master’s level material into doctoral dissertation.

Theatre Production and Playwriting
• Wrote three stage plays, five screenplays, a novel, an opera, and shorter works of fiction, non-fiction, and drama.
• Researched and wrote on a variety of topics including film, literature, juvenile literature, music, hooliganism
• Directed and assistant directed stage productions.

Proofreader/Legal Proofreader New York, NY
• Clients included MTA New York City Transit, Summit Financial Printing 02/15 – 06-16
• Compared contact information from submission papers to computer records.
• Proofread legal contracts made on EDGAR relating to pharmaceutical products and real estate.

Public Relations New York, NY
Picture the Homeless 10/13 – present
• Met with press and represented the organization. Quoted in stories published or aired in outlets including The Riverdale Press, Democracy Now! Jacobin, Liberation News, New Bloom Magazine
• Discussed urban homelessness and low-income housing at conferences hosted by Columbia University Graduate School of Architecture, Planning and Preservation, New York City-sponsored event Talking Transition, American Planning Association, New York University Law School, United Nations High School, Hunter College School of Social Work, The Bronx Museum.
• Represented Picture the Homeless in meetings with policymakers such as Steven Banks (New York City Human Resources Administration), Gilbert Taylor and Lorraine Stephens (New York City Department of Homeless Services), Jumaane Williams (New York City Council Subcommittee on Housing and Buildings), Louisa Chafee (New York Deputy Governor of Health and Human Services), Elizabeth Brown and Sarah Stefanski (New York City Independent Budget Office: Housing, Budget, and Infrastructure), City Council Members Mark Levine and Stephen Levin.
• Co-developer of the board game, Trustville; co-author of the whitepaper, The Business of Homelessness, and the comic book, Fighting to Save Our Communities.

Freelance Adjunct Professor/Tutor (English Composition) Brooklyn, NY
Boricua College , Champion Learning Center 09/09 – 02/10
• Tutored students in English composition.
• Promoted to adjunct professor in 10/09, teaching one first year composition course.

EDUCATION and CERTIFICATIONS

Certificate in Web Page Design from New York City Department of Education 2011
Master of Arts in Cinema and Media Studies (GPA: 3.5) 2005
The College of Staten Island/The City University of New York
Bachelor of Arts in English (GPA: 3.5) and Communication Studies (GPA: 3.0) 1999
Indiana University – Purdue University at Indianapolis
Adobe Certified Associate, for Adobe Dreamweaver, Flash, and Photoshop

PROFICIENCIES

• French literacy and moderate speaking fluency; study of Latin and etymology
• HTML, UNIX; Final Cut Pro, Adobe Premiere, Chyron, Movie Magic Screenwriter; Quark Xpress
• Microsoft Office Suite: Word, Excel, Access, Outlook, PowerPoint, FrontPage

HONORS

The Frederick E. Otto Fiction Award, The International Wizard of Oz Club Away from the Prosaic Gas-Light: A Theatrical Celebration of the Works of L. Frank Baum 2001

Video
• Editor, promotional videos, Bank Street Bookstore/R.L. Migdal Creative Multimedia, October 2012: http://www.youtube.com/playlist?list=PLkFtwsyWPiBj1xKfKTtzbPh4aQdxeLSTM
• Editor, promotional videos, Motéma Music.
• Writer/Cinematographer/Director/Editor, 2005 16mm short film, “Broken Panes,” starring Jacqueline Milena Thompson
• Writer/Director/Videographer, Oz En Gage, 2004 documentary featuring Mimi Kennedy, John Fricke, and Sally Roesch Wagner
• Writer/Producer/Editor, WFYI/PBS segment, “On the Trail of John Hunt Morgan,” February 3, 2003:
http://www.wfyi.org/acrossIndiana/segments.asp?episode=-1916013356
• Crew, Unity of New York: Manifesting Miracles (John Howard Swain, 2011) http://youtu.be/rHFmM-1cR4Y?t=6m46s
• Crew, Playing Doctor (Jazzmyn Banks, 2014 [shot 2004]) http://youtu.be/XucHgDIKOJg?t=1h7m59s

Articles
• “Cyberspace Without Living Space.” Arachne. December 8, 2016. http://arachne.cc/issues/03/cyberspace-without-living-space-scott-andrews-hutchins.html
• “A Revised and Expanded Oz Filmography” [edited by Marc Berezin] The Baum Bugle 48: 1 (Spring 2004), 11.
• “Who Says Obscure Video Is Dead?” Video Watchdog 106 (April 2004), 80.
• “Ease on Down the Groove” Film Score Monthly, July 1998.
• “Trapped in the Kafka-eqsue Revolving Door of the NYC Shelter System” Hopes & Fears, April 28, 2015. http://www.hopesandfears.com/hopes/city/city/168899-homeless-essay
• DOTmed.com
o Old Into Gold column in DOTmed Business News, November 2007-February 288.
o “UK Scientists Laud Proposed Four-Year Delay in Implementing the EU Physical Agents Directive”: http://www.dotmed.com/news/story/4966/
o “Surgeons Say Teo is Full of Himself”: http://www.dotmed.com/news/story/4099/
o “Hospital CEOs Anxious–Doctor and Nurse Numbers Low”: http://www.dotmed.com/news/story/3910/
• FilmScoreMonthly.com, 1999-2000:
o Review, Pryde of the X-Men soundtrack album: http://filmscoremonthly.com/articles/2000/12_Oct—CD_Reviews_Shanghai_Noon_Pryde_of_the_XMen.asp
o Review, The Brave Little Toaster score: http://www.filmscoremonthly.com/articles/2000/16_Mar—The_Brave_Little_Toaster.asp
o Review, The Fearless Vampire Killers score: http://www.filmscoremonthly.com/articles/1999/10_Nov—The_Fearless_Vampire_Killers.asp
o Review, Il rosso segno dellafollia score: http://filmscoremonthly.com/articles/1999/02_Nov—Rosso_Segno_della_Follia.asp

One Comment
  1. If a middleman between you an employer cut and pasted your physical resume into a mess before they handed it into them, it would be an open and shut case that the middleman was misrepresenting you to the employer, although you would have to prove that by having access to the physical document, which would be the hard part. That’s essentially what’s going on here, even though it’s done electronically. Then it becomes reminiscent of the argument in favor of software pirating–that if you made a copy of someone’s bike and left their bike to them, how would it be stealing?

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